Mortgage Minute Newsletter
From Sam Thompson, your mortgage advisor.                July 2007- Vol 1, Issue 8
In This Issue
Utililizing the Herd Behavior
Cool Website Development Stuff for your website!
Weekly Tip - Closing Gift Ideas
Weekly Market Commentary
Quick Links
Dear Sam,
 
Sam
Ditech loses another one to PHH Mortgage!
 
That's right!  We just registered a $204K loan that we were competing against Ditech.  Don't believe all that hype in their annoying TV commercials that come on all the time!  Think about all of the millions of dollars that they are spending to promote themselves and how that might affect their rates. 
 
We do it differently by working directly with realtors to make sure your transactions close smooth and easy and by being very competitive too!
 
And the reason the buyers called us is because they had their initial mortgage with us and loved us and wanted us to keep their business!
 
Send all of your buyers to us to let us get them a better rate and service that is second to none in the mortgage business in the US!!
 
 
Sam Thompson
PHH Mortgage
Senior Mortgage Advisor
 
843-230-7929
 
Taking Advantage of the 'Herd Behavior'
 
 
herd of cows
 
Are you taking full advantage of the 'herd behavior'?  This is a trait that you can take advantage of to increase your business if you use it correctly.  People make decisions based on the fact that others have already blazed that trail so their risk is greatly reduced.
 
Following the herd takes out much of the risk-taking from things that they are not very familiar with and since most adults don't do many real estate transactions in their whole life, this is a very critical thing to know.
 
Here are a few examples of how you can take advantage of this to help your sales in real estate:
  • For new agents, sell your brand and your broker by talking about the many buyers and transactions that your OFFICE closed last year or listings that your office has.  Since you are new, you can talk about the mentoring process that allows your customers to have the best of both worlds.  Tried and true experience along with the youth and energy of a new and eager agent.
  • Name many professionals that you work with when talking to clients in rapid succession like this "We work with the McCowan Law Firm, Williamson Dean, Dan Jones, Christopher Smith, Florence Appraisal Service, Jerrel Coleman Appraisal Service, Jackson Inspection Service, Richard Barnes Real Estate Services, Leviner Appraisal Service, Lewitt Inspection to name a few.  Did you have anyone in particular that you wanted to use?" 
  • Build a 'wall of fame' showing off your plaques that shows your prospects of the many clients that you have worked with over the years.
  • Mention in a casual way without bragging about your recent transactions that you closed in conversations with new prospects or clients.  While riding around you could mention to your prospects, "There is a beautiful house!  The family that bought that one is going to love it for several years.  That was a very happy closing for me and my clients who bought it!"
  • Start collecting reference letters!!!!!  Pull them out for your new buyer meetings and in your listing presentations to let them see what others are saying about you.  These 3rd-party referrals will do much more in convincing your clients that you can ever do.
  • Put together some statistics about your listings and your closings to show your prospects the many that you have served and include your office's numbers too.  Most people love statistics and in knowing that they are making the right choice and since this is one of the biggest decisions of their entire life, you cannot afford to leave this marketing strategy out of your sales arsenal!
And you can tell your buyers, when recommending us, that we are the mortgage engine behind many leading banks and financial institutions, including Merrill Lynch Credit Corporation, Provident Bank, UMB, Bank Atlantic, Charles Schwab, American Express, Met Life, Banco Popular and the Realogy Franchise Group of Real Estate Companies.
 
So, put on your thinking cap and think of other ways that you can take advantage of the herd behavior and you are soon going to be the one that everyone will be flocking too!
 
 
Cool Website Development Stuff

 
Looking for ideas to grab attention on your website?

fordvan

 
Here are some really cool things  you can do!!
  1. Slide - Creates Free slide shows.  Great for Website, Listings, Family and Friends etc.
  2. Meebo- A Free Online Chat Module for your website
  3. Overweb3D - Cool Multimedia for your Real Estate Website
  4. Google Analytics - Awesome tracking for your website and profile page
  5. Clustermaps - FREE Visitor Mapping for your web.  Shows a World Map with all your visitors
  6. BatchGeoCode - Map Multiple Locations, great for travel of tour sheet
  7. Rand McNally - (NEW) Get directions between multiple stops, all in one route
  8. Google Earth - Absolutely the coolest thing on Earth! The world at your desktop! FREE
  9. Primo PDF- A Free PDF Convertor, Converts any printable doc to a .pdf format (save $500.00)
  10. MyPublisher - A website that allows you to upload photos and create a nicely bound book
    for your clients. A great closing gift! Less than $30.00. (A Great Referral Book)

 

Weekly Tip - Closing gift ideas...
 

giftbasket

Do you give a gift to your buyers at closing?  It's a great way to show them how much you appreciate their business and will help them remember how nice you are.  And hopefully, this gester will encourage them to call you again and refer their family and friends o you for years to come.

 

Here are several good websites for closing gift ideas...

For an easy gift basket search, try searching 'closing gift baskets' on Google Images and when you see one you like, click on the link.

 

Selecting an appropriate gift for your buyers has got to be one of the hardest things you do and especially if you hate shopping like I do. In my opinion, most people just appreciate the thought and the effort that you put into it more so than the money your spent.

 

Just so you know, the above basket is available online for $167 and will make an impression and might be appropriate for your buyers that just bought a big house from you.  But that is a lot of money and a Lowe's gift card is hard to beat, especially for the young first-time home buyers that need so many things to turn their new house into a home.

Here are some other inexpensive ideas.

1. Take a picture and have it framed with your new buyers in front of their new home with the 'Sold' Sign.  Include a signed note from you to personalize and have it in the matted area so they will always think of you when they see it as well as their family and friends.

2. Personlize your own gift basket using gifts that they will appreciate from local merchants from throughout town.  Work with the merchants in getting items that will show off their stores and they might even donated them or sell them to you at a reduced price for the promotion if gives them.  For this to work, you'll need to include a note explaining each item and where you got it.

3. Give them a basket with 2 bags of popcorn, a coupon for a pizza and 2-litre drink and a coupon for a video/DVD.  Include note "I wanted you to enjoy your first dinner and a movie on me!"  Don't forget to work with the merchants to try to get the coupons for free.  Remind them that the ones getting them are new residents that do not have a 'favorite' pizza or video relationship yet!

 
Still confused?  Here are some other ideas.

  1. Add the buyer to www.welcomewagon.com
  2. Send a Closing Book/Binder that includes the visual tour, pictures of the home, CD of the transaction, copies of the contract and all supporting documents and disclosures, property survey, 25 referral post cards, and a special section so the homeowner can include the home warranty, homeowner insurance, etc.
  3. Have a "We're Moving" card created for the buyers with a picture of the home and family on the front. Print out 25 - 50 color copies. You can mail the cards for the buyer or give it to them
  4. Create a Stamp with the new address and give it at closing. Office Depot will create a stamp on demand while you wait for less than $20 or you can order it online from www.adstamp.com.

Also, are you taking advantage of the Lowes Realtor Benefits program to market you and your agency to perspective buyers and seller?  If not, you should consider creating your Realtor account and upload your database.

When you join the Lowes Realtor Benefits program you are given the chance to have Lowes send out related personal direct mail, client gifts/coupons, special announcements, and more with your picture and contact information on each marketing piece.

The Lowes program is another way to remain in contact. So, being able to add a client or lead another "Keep in Touch" campaign works really well for the agents. Not only does it keep your name in front of the buyers and sellers, it also provides helpful ideas such as those found in the Creative Ideas for home and garden magazine that is delivered every other month.  

Below at some of the different items your buyers, seller, and leads will receive from the Lowes Realtor Benefits program. This information was retrieved from the Lowes Realtor Benefits Website.

For Your Sellers

Selling a Home

  • Seller Direct Mailer
  • 10% off coupon from Lowe's
  • An exclusive rebate offer
  • Tips on preparing your home for sale
  • Personalized letter from you
  • Personal branding

For Your Prospective Buyers

Introduce Yourself

For Your New Homeowners

Buying a Home

  • Buyer Direct Mailer
  • 10% off coupon from Lowe's
  • An exclusive rebate offer
  • Tips for moving into your new home
  • Personalized letter from you
  • Personal branding

Closing Gifts

Celebrate With Your Client

  • Discounted Lowe's Gift Cards
  • Discounted Gift Subscriptions
  • FREE Lowe's Creative Ideas Magazine

Relationship Building

News You Can Use

  • Free Articles To Send Your Clients
  • Exclusive Promotional Ideas
  • Monthly Tips
  • Plus More
The only improvement I can determine at this time is the inability to import your database. Each contact must be added individually. If you haven't joined the program, you should think about it. More information can be found at https://www.lowesrealtorbenefits.com/default.asp
 
 
Weekly Mortgage Market Commentary
 
Don't let the financial markets squash your clients and your transactions!  Stay informed by reading my new daily "Daily Rate Lock Commentary" or just call me to find out what is going on!  If you want to be included in this distribution, just call or email me.  Remember, knowledge is power and the more educated you are in your industry, the higher quality buyers you are going to attract and that means easier closings, bigger houses and more money in your "hip national bank!" And since rates are still climbing, call us to get your clients in our 90 day rate protection as soon as possible!
 

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Rate Lock Advisory - Sunday Jul. 22nd



This week will be interesting for the bond market and mortgage rates. There are six economic reports scheduled for the financial and mortgage markets to digest, with all coming the middle or latter part of the week. In addition, one of the reports is considered to be of extremely high importance to the financial and mortgage markets. This makes it quite possible that mortgage rates will show noticeable movement again this week.

The Federal Reserve will release its Beige Book report Wednesday afternoon. This report is named simply after the color of its cover, but it is considered to be important to the Fed when determining monetary policy during their FOMC meetings. It details economic activity and conditions by region throughout the U.S. With Fed Chairman Ben Bernanke's testimony last week, I don't think we will see any significant surprises in this report, and therefore will likely not cause much movement in mortgage rates Wednesday afternoon.

Thursday morning's economic data will come from the Commerce Department when they will post June's Durable Goods Orders at 8:30 AM ET. Current forecasts are currently calling for a gain of 2.0% after showing a sizable loss in new orders during May. This data gives us an indication of manufacturing sector strength by tracking orders at U.S. factories for big-ticket items. These are products that are expected to last at least three years. A stronger than expected number may lead to higher mortgage rates Thursday morning. If it reveals a smaller than expected rise or a decline, mortgage rates should drop Thursday morning.

Friday morning brings us the release of the single most important report we see regularly. The quarterly Gross Domestic Product (GDP) is considered to be the best indicator of economic growth. It is the sum of all goods and services produced in the U.S. and usually has a great deal of influence on the financial markets. Current forecasts are estimating to see a 3.2% pace. A larger increase will probably hurt bond prices, leading to higher mortgage rates. But a smaller increase would likely fuel a bond market rally.

Also being released Friday is the final revision to July's University of Michigan Index of Consumer Sentiment. Unless we see a drastic revision to the preliminary estimate of 92.4, I think the markets will probably shrug this news off due to the importance of the GDP.

The week's data is rounded off with two housing sector related releases Wednesday and Thursday, but I don't think they will have much of an impact on the bond market or mortgage rates. June's Existing Home Sales will be posted Wednesday while New Home Sales will be released Thursday. I would expect that other reports or factors will drive bond trading and mortgage pricing much more than these will.

Overall, this is another fairly significant week for the bond market and mortgage rates. If we get weaker than expected economic results, we may see mortgage rates make another leg lower. However, stronger than expected results will likely lead to higher rates for the week. With the bond market just recently falling below the important 5.000% threshold, I am holding the float recommendations, but if the yield does not continue to move lower, I likely will be shifting to a lock recommendation.

If I were considering financing/refinancing a home, I would.... Float if my closing was taking place within 7 days... Float if my closing was taking place between 8 and 20 days... Float if my closing was taking place between 21 and 60 days... Float if my closing was taking place over 60 days from now... This is only my opinion of what I would do if I were financing a home. It is only an opinion and cannot be guaranteed to be in the best interest of all/any other borrowers.
©Mortgage Commentary 2007
 

laptop demo

 
Let me know if I can take an application for you anytime!  And, please let me know if you like the format of this email service.  I hope you are reading these so you can stay up on your profession and so you can make more money too!
 
*Also, I am available to do a "Hit the Ground Running" seminar with any agents interested in learning tons of things they can do to help them succeed in Real Estate.  Call me to schedule this.  I need at least 5 agents, brand new or experienced, looking for some motivation to put this on for you that will take 2-3 hours, depending on the involvement!
 
If you don't get at least 10 great ideas that can really help your business, I'll take you to lunch and give you a few more!
 
I hope you have a great week this week in real estate.  Call me if I can help you with that!!

Sam Thompson - "The Jumbo Guy"
PHH Mortgage
Senior Mortgage Advisor

One more thing.  We recently made some very aggressive pricing changes to secure more JUMBO loans so call me with your J U M B O loan buyers!  And, with our smooth and easy closings, we are going to make sure you close them for your commission too!  If I can't give them a better scenario, you can rest assured that my competitor is going to have to really improve their rate to keep them so they are going to be much better off, either way.
 
Be a hero with your JUMBO buyers and get me involved! 
 
843-230-7929